Delray Beach, FL
Business Unit - Director of Product (SaaS)
You know how no one picks up the phone these days?
Or when you call someone and the voicemail says, “Don’t leave me a voicemail. Just text me.”
See, that’s the problem businesses face everyday when trying to reach their leads, customers, and clients.
They’re stuck doing things the old way (calling, voice-mailing, emailing) and getting old school results.
The new way to instantly engage with your leads and customers is with text messaging from real local phone numbers.
That's where Salesmsg comes into the picture...
We believe that having conversations is good for business. The easiest, fastest, and most effective way to create conversations is with SMS text messaging.
Salesmsg is a two-way text messaging platform that helps businesses send and receive SMS text and MMS picture messages online or on the go.
We're on on a mission to help tens of thousands of businesses use SMS text messaging to connect, engage, and grow their businesses. Voted as one of Florida's Fastest Growing Companies, Salesmsg is poised to disrupt the messaging industry.
We’ve all heard the saying, “it takes a village to raise a child”, but when it comes to your business, “it takes a team to grow and scale” and that's why we need your help.
// THE POSITION // ---------------------
We have big goals for our platform to become...
the leading all-in-one global messaging platform for sales, marketing, and support.
However, to get "there", we need your help. As the Director of Product, you'll be apart of all parts of the product ideation, creation, and building phases. You'll be able to take the vision for the product and turn them into products, features, and improvements that our customers absolutely love.
If you LOVE building product, then you'll love this role.
We have big goals for our platform to become...
the leading all-in-one global messaging platform for sales, marketing, and support.
However, to get "there", we need your help. As the Director of Product, you'll be apart of all parts of the product ideation, creation, and building phases. You'll be able to take the vision for the product and turn them into products, features, and improvements that our customers absolutely love.
If you LOVE building product, then you'll love this role.
// THE ROLE // ---------------------
- Ideate and define new features, capabilities, and content to serve needs of our customers
- Draft user-requirements based upon customer and market inputs
- Partner with Engineering, UX, and SaaS Operations teams to define and develop SaaS products
- Participate in Agile Stand-ups/Scrums with geographically dispersed teams
- Plan Product/Feature launches in collaboration with Marketing
- Conduct current and future Market Analysis
- Monitor and evaluate the usage of the Product
- Clearly define and communicate Product Requirements
- Provide input into the Design Phase of the release
- Facilitate the Project Review meetings and the Daily Development Standups
- Conduct User Acceptance Testing of the Product deliverables
- Define and track metrics that inform the success of your product initiatives
- Collaborate with marketing on messaging, positioning and GTM plans
// SKILLS // ---------------------
Here’s a taste of some of the things we require for you to be successful in this role...
- 5+ years experience in as Product Manager and leader for a commercial SaaS platform
- Previous experience as a Product Leader for B2B
- Experience in managing geographically dispersed teams
- Understanding of Customer Requirements and competition in this market
- Proven track record of shipping software product features in an agile team
- Clear and effective written and verbal communication skills
- Experience with one or more of the agile flavors in favor today (i.e. Scrum, Kanban, Scrumban, etc…)
- Comfort holding Product centric conversations with customers
- Ability to work independently while managing multiple projects simultaneously
- Ability to quickly assimilate knowledge about new industry sectors and technologies
// OUR CORE VALUES // ---------------------
1. We Figure It Out.
We're a startup. Stuff will break and things will not work as you want them to. You will hit barriers and blocks keeping you from getting done what you said you'd do. You are the type of person that "come hell or high water" will figure it out. This is fun for you.
2. Seek Continuous Improvement.
We pursue GREATNESS. There’s a wealth of knowledge in books, articles, videos, courses, training events, and everywhere you look. Just Google it. If you can’t “figure it out” yourself, trust me, someone else already has for you. We're resourceful and go deep to learn the best strategies.
3. Keep it Real & Conversational.
Seeing things for “how they truly are” gives us power. In fact, we have be real in order to survive and thrive. We have to speak truthfully and honestly because if we don't things go unsaid, animosity stirs, and resentment takes over. It's debilitating for high performance teams to win. Speak truthfully and keep it real. Call it like it is. Provide solutions, not problems.
4. People First Mindset.
As we seek to constantly improve we realize that the best answers to many of the opportunities to grow, products to create, and partnerships to solidify come from our customers. Helping the customer achieve success is our ultimate goal and through that we find new ways to make our product and team better.
5. Be Flexible.
The road is never straight and there will be twists and turns and bumps and stops. We all need to row in the same direction to work together and get things done. Don't make it harder than it has to be. If it takes a few minutes, hook a brother up. Don't battle. We win together, not apart.Okay, with that out of the way, let’s get into what this role will look like for you…
// HOW WE WORK // ---------------------
This is how we do it...
- We're a Remote First company with a global team of developers, designers, success, sales, and marketing members from around the world.
- Our team is spread across the USA, Europe, and Asia (Florida, Colorado, Wisconsin, Texas, Utah, California, Bosnia Herzegovina, and Belarus)
- We love planning & executing. So each year we get together for a retreat to work backwards to create our Annual Aim, Quarterly Rocks, Monthly Outcomes, Weekly Goals, and Daily Tasks. (It’s not perfect, but it’s good enough for now. You can help improve this too.)
- Work hard and play hard. Life and work doesn't have to be so hard. The environment we created is fun, relaxed, yet backed up by results.
Still here?
Good.
So there you have it.
Are you a match? Do you want a REAL challenge?
Then, I think you know what to do next.
- Chris, CEO
P.S. We don't have all of the answers.
We're doing the best we can day after day with pure passion to create something meaningful.
If you're okay with bruises, cuts by a thousand knives, and more good days mixed with bad days as we grow and scale "as a team" - then, this might be right for you.
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