Atlassian Consultant (Senior)

We are looking for an Atlassian Consultant Expert (Senior level) with excellent consulting skills, who can consistently delight our customers and help grow our Atlassian practice by implementing high quality solutions. Want to help our client’s build awesome solutions to accomplish their goals and vision? Are you interested in working from home with some of the best talent on the planet? Then keep reading.

You have a proven track record of successfully implementing Atlassian products collaboratively. To do so, you’re comfortable diving into client’s environments and requirements and truly understanding the problems that need addressed. By being up to date with Atlassian product best practices, you’re able to transform a client’s Jira, Jira Service Desk, or Confluence configuration. In addition, troubleshooting issues and effectively responding to requests is a must. Working remotely with a globally distributed team of engineers, designers, devops, and clients is not only exciting for you, but you thrive in that environment. Exceptional written and verbal communication skills are required, particularly via video, phone, email, and chat.

You’re familiar with Agile methodologies such as Scrum, Kanban, SAFe and Lean, Strong communication and relationship management is second nature to you. The ability to quickly learn and understand specific client processes is essential. Consulting with the client and Modus team on process improvements for the delivery is important. Already having Jira and Confluence certifications is a huge bonus. 

Possessing additional technical expertise beyond what is expected of a typical Atlassian administrator is great to have  but not required. This may include items such as: Planning and assisting with installation, deployment, and tuning of server-side configurations of the Atlassian instance; Providing support to configure advanced system configurations such as user directories, single sign-on (SSO) and email account; Writing or modifying user-created macros or custom HTML/CSS; Planning and assisting with merging or migrating Atlassian instances. 

You thrive leading, mentoring, and coaching both client and Modus team members from the comfort of your own home. You understand the importance of diving into customers' needs and translating those needs into requirements. 

You love learning and understand that software is an ever-evolving world. You enjoy playing with new tech and exploring areas that you might not have experience with yet.  You are self-driven, self-learner willing to share knowledge and participate actively in your community.

Having overlap with your team is critical when working in a global remote team. Modus requires all team members to overlap with EST hours daily. In addition, reliable high speed internet is a mus

Modus is a fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

Do you have what it takes? Apply today!   

Modus Create is a digital product agency that accelerates digital transformation. We use high performing small teams, emerging technology, and “new school” product development tools and methods to accelerate business outcomes. We support our clients across four core delivery areas: business and product strategy consulting, customer experience, cloud services, and Agile software delivery. 

Driven by a team of world-class talent, we have been recognized by the Inc. 5000 list of fastest growing private companies 5 years in a row, the Washington Business Journal list of Fastest Growing Companies in the Washington, DC area two years in a row, and a top company for remote work by FlexJobs. We’re also an official partner to Atlassian, AWS, Cloudflare, GitHub, InVision, Ionic Framework, and Vue.js!

Based on the model of an open source team, Modites work remotely, and are located across the globe. That’s allowed us to hire the best talent in the world, no matter where they live. Our highly collaborative, autonomous, and effective working environment is fueled by a team unified by a love of continuous learning. Our years of thought leadership including books, whitepapers, blog posts, conference and MeetUp talks, demonstrate our commitment to sharing what we’ve learned. 

We encourage every Modus employee to do the same. Our company is a platform for the growth of our employees. Through working with our distributed team of experts on challenging projects, every person that joins the Modus team can expect to continue growing and learning every day. This is your chance to be part of building something great.